Refund policy

We want you to love your STEZE gear. If something isn't right, you can return it within 30 days of delivery.

Eligibility: Items must be unworn, unwashed, and in original condition with tags attached. Pre-order items can be returned under the same terms once they're delivered.

How to start a return: Email us at wearsteze@gmail.com with your order number and the item(s) you'd like to return. We'll reply with the return address and instructions.

Return shipping: The customer is responsible for return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping method.

Refunds: Once we receive and inspect your return, we'll email you. Approved refunds go back to your original payment method within 5-10 business days.

Exchanges: Need a different size or color? Email us and we'll help you get the right fit.

Damaged or wrong item: If your order arrives damaged or incorrect, email us within 7 days of delivery with a photo and we'll make it right at no cost to you.